Anyways – Privacy Policy

Last updated: 17.06.2026

Introduction

This Privacy Policy explains how Innotent LTD (“Innotent”, “we”, “our”, or “us”) collects, uses, stores, shares, and protects information in connection with the “Anyways” mobile application and related services (the “App” or “Services”). By using the App, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use the App.

Who We Are

The App is provided by Innotent LTD. If you have questions about this Privacy Policy or your information, you can contact us at support@innotent.io.

Age Requirement

The App is intended only for users who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If we learn that we collected information from a person under 18, we may delete it.

No Account Required

Anyways does not currently require users to create an account or sign in. We do not collect account login credentials because the App does not include a sign-in flow.

Information We May Collect or Process

Depending on how you use the App, we may collect or process the following categories of information:

• Location and navigation information: GPS location, approximate location, starting point, destination, route details, route progress, street names, intersections, landmarks, place search inputs, place identifiers, route steps, rerouting information, and coordinates.
• Voice and audio information: voice input is processed on your device to produce a text transcript. We receive the transcript text, not the audio recording.
• Text input: information you type or speak into the App, including origin, destination, location descriptions, navigation confirmations, and support messages.
• Technical and diagnostic information: device type, operating system, app version, crash data, performance data, server logs, request data, error reports, timestamps, and similar technical information.
• Analytics information: we may use analytics tools to understand app usage, performance, reliability, and feature engagement.
• Purchase and subscription information: information related to purchases, subscription status, transaction identifiers, product identifiers, renewal status, and entitlement status. Full payment card details are handled by Apple and are not collected by us.
• Contact information: your email address and message content if you contact us for support.

Location Data

The App relies on location and route information to provide navigation-related features. This may include precise GPS coordinates when you allow location access, as well as route and destination data that may reveal where you are, where you intend to go, or where you have recently been. You can control location permissions through your device settings. If you disable location access, some App features may not work properly or may be unavailable.

Microphone and Voice Data

The App may request microphone access so you can interact with navigation features by voice. Speech is transcribed on your device using Apple's on-device speech recognition; the audio itself is not sent to our servers or to third-party AI providers. Only the resulting text (your navigation request) is sent to our backend to generate a navigation response. We use the transcript text to provide navigation responses, understand your route progress, troubleshoot issues, improve reliability, and operate the Services. You can control microphone permissions through your device settings.

How We Use Information

We may use information for the following purposes:

• To provide, operate, and maintain the App.
• To calculate routes, provide navigation guidance, process rerouting, and display route-related information.
• To process your navigation requests, generate responses, and provide text-to-speech output.
• To improve accuracy, performance, reliability, usability, and safety of the App.
• To debug errors, monitor outages, prevent abuse, protect security, and detect technical problems.
• To provide customer support and respond to your requests.
• To process, validate, manage, or restore purchases and subscriptions.
• To analyze aggregated or de-identified usage trends.
• To comply with legal obligations, enforce our Terms & Conditions, and protect our rights, users, and the public.

Third-Party Services

We may use third-party service providers to operate the App and provide its features. These may include:

• Google Maps, Google Places, Google Routes, Google Roads, or related Google mapping services.
• OpenAI or other AI, speech-to-text, text-to-speech, or language processing providers.
• Firebase, Google Analytics, or similar analytics and diagnostics providers.
• Apple App Store and Apple payment services.
• RevenueCat or similar purchase/subscription management providers.
• Cloud hosting, logging, infrastructure, and security providers.

These providers may process information according to their own privacy policies and terms. We are not responsible for the privacy practices of third-party services that we do not control.

AI Services (OpenAI)

We use OpenAI to (1) interpret the meaning of your spoken navigation requests and (2) generate spoken voice guidance (text-to-speech). Speech is transcribed on your device, so no audio is sent to OpenAI. We send OpenAI only the transcribed navigation text (for example, a street name, a destination, or a confirmation such as “I turned left”) together with relevant route context such as nearby street names. We do not send your name, email, account details, contacts, device identifiers, or precise GPS coordinates to OpenAI. Data sent to OpenAI through its API is not used to train OpenAI’s models and is used solely to provide navigation features.

Analytics and Tracking

We may use analytics tools to understand how users interact with the App, measure performance, detect crashes, and improve the Services. We do not currently use advertising tracking. If advertising tracking or similar tracking technologies are introduced, we will request permission where required by law or platform rules.

Purchases and Subscriptions

The App may offer paid features, subscriptions, or in-app purchases. Purchase information may be used to activate paid features, verify subscription status, prevent fraud, provide support, comply with tax/accounting obligations, and manage entitlements. Payments are processed by Apple through the App Store. We do not receive or store your full payment card details.

How We Share Information

We do not sell your personal information. We may share information only as reasonably necessary for the following purposes:

• With service providers that help us operate, host, secure, analyze, improve, or support the App.
• With mapping, AI, speech, analytics, payment, and subscription providers needed to provide App features.
• When required by law, legal process, court order, or government request.
• To protect the rights, safety, property, and security of Innotent LTD, users, service providers, or the public.
• In connection with a merger, acquisition, financing, reorganization, sale of assets, or transfer of business.
• With your consent or at your direction.

Server Logs and Retention

We may retain server logs, diagnostics, route-related request data, and technical records only as long as reasonably needed to operate, debug, secure, improve, and provide the App, comply with legal obligations, resolve disputes, and enforce our agreements. Because speech is transcribed on your device, we do not receive or store audio recordings on our servers. Transcript text and navigation request data may be retained only as long as needed for the feature, debugging, security, legal compliance, or legitimate business purposes. Purchase records, support communications, and legal records may be retained for longer periods where needed for accounting, tax, fraud prevention, legal compliance, dispute resolution, or enforcement.

Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. However, no app, network, server, or transmission method is completely secure. You use the App and transmit information at your own risk.

Your Choices and Rights

You may control location, microphone, notification, and tracking permissions through your device settings. You may also stop using the App or delete it from your device at any time. Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection regarding certain personal information. To make a request, contact us at support@innotent.io. We may need to verify your request before responding.

International Transfers

We and our service providers may process information in countries other than the country where you live. These countries may have different data protection laws. Where required, we use appropriate safeguards for international transfers.

Aggregated or De-Identified Information

We may use aggregated, anonymized, or de-identified information for analytics, product improvement, security, research, business, or statistical purposes. This information does not identify you personally.

Third-Party Links

The App may link to third-party websites, apps, or services. We are not responsible for the content, terms, or privacy practices of third parties. You should review their policies before using them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we may update the “Last updated” date above. Continued use of the App after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at support@innotent.io.