App: Gem Identifier & Rock ID (the "App")
Effective date: September 24, 2026
Last updated: September 24, 2026
This Privacy Policy explains how Innotent LTD ("Innotent", "we", "us", or "our") collects, uses, shares, and protects information when you use the App on iOS.
Innotent LTD is the data controller responsible for personal data processed through the App.
Innotent LTD
Yachin 4, Ramat Gan, Israel
Email: innotent.ltd@gmail.com
This Privacy Policy should be read together with our Terms of Use.
By downloading, accessing, or using the App, you acknowledge that you have read and understood this Privacy Policy and our Terms of Use.
It is your responsibility to read this Privacy Policy and the Terms of Use before using the App or any of its features, including the identification feature, and to review them periodically for updates. If you do not agree with this Privacy Policy or the Terms of Use, do not download, access, or use the App.
Where applicable law requires your consent for a specific processing activity (for example, tracking through the advertising identifier), we will ask for that consent separately. Your use of the App does not replace that consent.
The App's photo-based features, including stone identification, valuation, and authenticity check (together, the "identification feature"), let you take a photo with your camera or select a photo from your photo library. When you submit a photo:
We do not store your photos on our servers. Photos are processed only for the time needed to complete the identification request and are then discarded. We do not use your photos to train AI models, and we do not use them for any purpose other than providing the identification result.
Our AI service providers process submitted photos on our behalf to provide the identification result. Under the API terms that apply to our use of their services, these providers do not use data submitted through their APIs to train their models by default. They may retain submitted data for a limited period (typically up to 30 days) for purposes such as abuse and misuse monitoring and legal compliance, in accordance with their own terms and privacy policies, which we do not control.
The App only sends photos that you actively choose to submit for identification.
Please submit only photos of gems, rocks, crystals, minerals, or similar objects. Do not submit photos that include people (especially faces), documents, screens, license plates, or any other personal or sensitive information. If a photo you submit contains such information, it will be processed as part of the image. You are responsible for the content of the photos you choose to submit.
Photos can contain embedded metadata, such as location or device information. We do not use such metadata. You can turn off location tagging for your camera in your device settings.
When your device connects to our servers or to our service providers, technical information such as your IP address is necessarily processed to transmit the request and return the result. We do not use this information to identify you personally.
Identification and authentication results are generated automatically by AI, may be inaccurate or incomplete, and are provided for informational purposes only. They are not a professional gemological appraisal, certification, or valuation. See our Terms of Use for more information.
Your identification history, saved items, collection, and the related photos and results are stored locally on your device. This information is not uploaded to our servers and we do not have access to it.
This information remains on your device until you delete it within the App or delete the App. If you use device backups (such as iCloud Backup), this data may be included in your backups, which are governed by Apple's terms and privacy policy.
The metal detector feature uses your device's magnetometer. Magnetometer readings are processed locally on your device and are not transmitted to our servers or stored by us.
All purchases and subscriptions are processed by Apple through the App Store. We do not receive or store your payment card details, billing address, or Apple Account credentials.
We use RevenueCat to manage in-app purchases and subscriptions. RevenueCat may process:
We use Google Firebase, including Google Analytics for Firebase, Firebase Remote Config, and Firebase A/B Testing, to understand how the App is used, measure performance, and test variations of features and screens. Firebase may collect:
We do not send your photos to Firebase or RevenueCat.
We promote the App using Apple Search Ads. To measure the effectiveness of our campaigns, the App uses Apple's AdServices framework to obtain an attribution token. This token is sent to RevenueCat to determine whether your installation came from an Apple Search Ads campaign and to obtain related campaign information (such as campaign, ad group, keyword, and country). This attribution does not require access to your advertising identifier.
The App may ask for your permission, through Apple's App Tracking Transparency (ATT) prompt, to access your device's advertising identifier (IDFA). If you allow tracking, the IDFA may be collected by RevenueCat and Firebase and used for advertising attribution and measuring campaign performance. If you do not allow tracking, the IDFA is not accessed.
You can change your choice at any time in your device settings: Settings > Privacy & Security > Tracking.
The App requests each permission only when it is needed. You can change permissions at any time in your device settings. If you deny a permission, some features may not work.
If you contact us by email, we will process your email address, the content of your message, and any attachments you send, in order to respond to you.
We use information to:
If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process personal data on the following legal bases:
The identification feature uses automated AI processing to analyze images of objects. This processing does not make decisions that produce legal effects or similarly significant effects concerning you, within the meaning of Article 22 of the GDPR.
We share information only as described in this Privacy Policy.
We use the following service providers, which process information on our behalf and in accordance with their agreements with us:
Apple processes payments, subscriptions, and Apple Search Ads attribution as an independent company under its own terms. Apple Privacy Policy
We may also disclose information:
We do not sell your personal information, and we do not sell the photos you submit.
If you allow tracking through App Tracking Transparency, our use of your advertising identifier for advertising attribution and campaign measurement may be considered "sharing" for cross-context behavioral advertising or "targeted advertising" under certain U.S. state privacy laws. You can opt out at any time by denying or revoking tracking permission in Settings > Privacy & Security > Tracking, or by contacting us.
Innotent is based in Israel. The European Commission has recognized Israel as providing an adequate level of protection for personal data.
Our servers are hosted on Google Cloud Platform in the United States. Our service providers may process information in the United States and other countries whose data protection laws may differ from those in your country. When we transfer personal data from the EEA, the UK, or Switzerland to a country that has not been recognized as providing an adequate level of protection, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses (and the UK Addendum where applicable), the EU-U.S. Data Privacy Framework and its UK and Swiss extensions where the recipient is certified, or other lawful transfer mechanisms.
We may retain information for longer where required by law or to establish, exercise, or defend legal claims.
We use reasonable technical and organizational measures to protect information, including encrypted transmission (HTTPS/TLS) and restricted access to our systems. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your device secure.
The App is intended for a general audience. The App's App Store age rating of 4+ reflects that the App does not contain objectionable content. It does not mean that the App is designed for or directed at children.
Because the identification feature involves taking or selecting photos and transmitting them to our servers and to third-party AI service providers, you must be at least 18 years old to use the identification feature, or at least 13 years old with the permission and supervision of a parent or legal guardian. Children under 13 must not use the identification feature.
Parents and legal guardians are responsible for supervising their children's use of devices and the App, for reviewing this Privacy Policy and the Terms of Use, and for deciding whether a child may use the identification feature.
We do not knowingly collect personal information from children under 13, or under a higher age where required by applicable law. If you believe a child has provided us with personal information, for example by contacting us or by submitting a photo that contains personal information, please contact us and we will take appropriate steps to delete it.
Subject to applicable law, you have the right to:
Depending on your state of residence (including California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and other states with consumer privacy laws), and subject to applicable exceptions, you may have the right to:
You may use an authorized agent to submit a request on your behalf, subject to verification of the agent's authority and your identity.
Under the Israeli Protection of Privacy Law, 5741-1981, you may have the right to review personal information held about you and to request its correction or deletion. You may also contact the Israeli Privacy Protection Authority.
To exercise your rights, email us at innotent.ltd@gmail.com with the subject line "Privacy Request", and tell us your country (and state, if you are in the U.S.) and the right you wish to exercise.
Because the App does not use accounts, we generally cannot identify you or link data to you. To help us locate data related to you, you may provide information such as the order ID from your App Store purchase receipt. Please note that your history and collection are stored only on your device and your photos are not stored on our servers, so we may not hold such data to provide, correct, or delete.
We may need to verify your request before acting on it. We will respond within the time required by applicable law (for example, one month under the GDPR or 45 days under the California Consumer Privacy Act, which may be extended where permitted). If we deny your request, you may appeal by replying to our response with the subject line "Privacy Request Appeal".
In the preceding 12 months, we have collected the following categories of personal information, from your device and our service providers, for the purposes described in section 5:
We disclose these categories to the service providers listed in section 8 for business purposes. We do not sell personal information. We do not knowingly sell or share the personal information of consumers under 16 years of age. We do not use or disclose sensitive personal information for purposes that require offering a right to limit its use.
The App may contain links to third-party websites or services, such as Apple's subscription management pages. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. If we make material changes, we will provide notice as required by applicable law, for example through a notice in the App.
Your continued use of the App after an updated Privacy Policy takes effect means you acknowledge the updated Privacy Policy. Where applicable law requires your consent to a change, we will ask for it.
This Privacy Policy may be made available in other languages. If there is any inconsistency between the English version and a translated version, the English version prevails to the extent permitted by applicable law.
If you have any questions about this Privacy Policy or our privacy practices, contact us at:
Innotent LTD
Yachin 4, Ramat Gan, Israel
Email: innotent.ltd@gmail.com
אנחנו משתמשים בעוגיות כדי לאפשר תפקוד בסיסי ולבצע פונקציות מסוימות. כאן ניתן לנהל כל קטגוריה.